Rates & Coverage

High-volume delivery. Competitive rates. Extensive reach.

Explore our same-day delivery pricing food and perishables, with service across key markets across Southern Ontario.

Rates that start with you.

To give you the most competitive pricing, we quote you on a rate card based on your current and projected shipping volume, as well as how those shipments are spread across serviced communities.

Lowest cost

Zone Rates

Best for established businesses with repeated and concentrated delivery volume to a specific community.

Eligibility

Ship in high volume to any one zone for the lowest same-day rate.

Volume Minimum

Zone-Level*

Rate

Discounted Rates By Zone

Services

Basic or Plus Delivery

Service Area

Standard & Extended

Most flexible

Standard Rates

Best for growing businesses with delivery volume distributed across many communities.

Eligibility

Ship with a monthly volume commitment for competitive same-day rates.

Volume Minimum

Account-Level*

Rate

Standard Rates By Zone

Services

Basic or Plus Delivery

Service Area

Standard

* To maintain competitive rates and efficient service, Starling requires volume minimums at the zone or account level. Account-level minimums typically begin at 1,000 deliveries per month.


EXAMPLE PRICING

Two services.
Priced for growth.

On all rate cards, choose between Basic or Plus Delivery services, and a selection of add-ons to align with your delivery operations or desired delivery experience. Below is an example of our competitive rates for high-volume delivery within Toronto.

Most economical

Basic Delivery

FROM

$5.00/delivery

Ship small and/or light packages moving one way.

Package Weight

Under 10 LBS

Package Size

Up to 10" x 8" x 4"

Delivery Days

7 Days / Week

Earliest Pickup / Latest Drop-Off

8:00 AM / 9:00 PM

Delivery Window

Within 10 Hours

Reusable Packaging Return

Not Included

Most versatile

Plus Delivery

FROM

$7.00/delivery

Ship bigger or heavier packages. Access reverse logistics for packaging.

Package Weight

Up to 30 LBS

Package Size

Up to 20" x 12" x 12"

Delivery Days

7 Days / Week

Earliest Pickup / Latest Drop-Off

8:00 AM / 9:00 PM

Delivery Window

Within 10 Hours

Reusable Packaging Return

Included

* Available delivery days vary depending on the pickup and drop-off zone pair and assigned rate card.


Included with every delivery:

ADVANCED QUALITY CONTROL

Pre-Flight Check

Batch validation of address and delivery data before pickup.

Condition Monitoring

AI-powered visual checks for damage and safe-loading.

Drop-Zone Verification

AI-powered visual checks for accurate drop-off placement.

Delivery Fingerprints

Success parameters recorded for every address with every drop-off.

SUPPORT FROM HUMANS

Starling support agent managing delivery updates at a desk Customer receiving a delivery update by text message
Option 1

Managed
Delivery Support

We handle delivery updates directly with your customers, start to finish.

Brand support team handling customer enquiries at a desk Customer messaging the brand's own support team
Option 2

Brand-Led
Delivery Support

Your team owns customer communication; we work behind the scenes.


Optional add-ons:

BEST FOR RETAIL & WHOLESALE

Business Hours Drop

Secure a drop-off window during the receiver's business hours.

Return Undeliverables

Unreceived shipments are returned to you same or next-day.

Extra Service Time

Add time to accommodate receiver inventory checks & more.

POD Signature

Collect signed digital copies of required POD documents.

SERVICE COVERAGE

Do we service your routes?

Use our route checker below to find out if we service your key routes.


ROUTE CHECKER

SERVICE MAP

Same-Day Delivery Service Areas

Frequently Asked Questions

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