Labeling requirements
Summary
In order to provide efficient and accurate delivery services, Starling requires correct labeling for all shipped packages. This document outlines what information is required on shipping labels.
Required details for shipping labels
You must place a shipping label on all items shipped via Starling’s delivery service. While printed shipping labels are preferred, you may legibly write the shipping information on each item. Shipping labels must include the following details:
Recipient Business Name OR Contact Name (i.e., if not a business) indicated on the delivery request
Recipient Delivery Address
Piece # of [Total Number of Pieces]
Tip: As Starling’s Driver Partners are required to take photos of every package they transport, we strongly recommend placing the shipping label at the same location on each package. This speeds up the process for pickup and drop-off.
B2B Example
Fast Cafe
123 Westend St.
Toronto, ON M6T 4M5
Piece 1 of 5
B2C Example
David Cooperfeld
483 Hatter Rd.
Burlington, ON L6M 2R4
Piece 1 of 1
Important: Starling reserves the right to decline pickup of packages not labeled as outlined above.