Add or update your default payment method
Summary
To use Starling’s delivery services, you must have a default payment method assigned to your account. We use your default payment method for all delivery service charges and fees incurred by your account. This guide will walk you through the steps to add or update your default payment method on the Partner Portal.
Add a default payment method
1. Log in to the Partner Portal. You will be presented with the Dashboard page.
Note: If you are logging in for the first time and have not set your password, follow the instructions in Set or reset your Partner Portal password.
2. Click on the profile icon at the top-right of the screen.
3. Click on Billing. You will be presented with the Billing page.
4. In the Payment Details section, enter your credit card information.
5. Click Save Card to add the credit card to your account as your default payment method.
Update your default payment method
1. Log in to the Partner Portal. You will be presented with the Dashboard page.
2. Click on the profile icon at the top-right of the screen.
3. Click on Billing. You will be presented with the Billing page.
4. In the Payment Details section, you will see the last four digits and expiry date of the credit card currently saved as your default payment method.
5. In the Update Credit Card section, enter a new credit card number.
6. Click Save Card to apply the changes to your default payment method.