Summary
Need to set or reset your forgotten Partner Portal password? This guide will walk you through the steps, whether you're logging in for the first time or just need a password refresh.
First-time Partner Portal users
If you're a new partner, we'll create your Partner Portal account and send you an email with instructions to setup your account. Your username will be the email address where you received the notification. You'll need to set your own password using the Reset forgotten password steps below.
Reset forgotten password
1. Visit the Partner Portal.
2. Click Forgot Password? You will be prompted with the Reset Password page.
3. Enter the email address associated with your account.
4. Click Submit. Within a few minutes, you will receive an email with password reset instructions. If you do not receive this email, check your junk or spam folder, and confirm you are using the email address assigned to your account.
Note: If your account is suspended, you will not be able to reset your password.
5. Follow the instructions in the email to set a new password.