What is the Partner Portal?
Summary
Starling offers B2B and B2C delivery services to specialty food makers, curators, and consumers across Southern Ontario. This guide outlines our Partner Portal, the platform our customer partners use to access these delivery services.
What can I do on the Partner Portal?
Starling’s Partner Portal is a web app designed to make using our specialty food delivery services as simple as possible. It’s where you go to request and manage all your deliveries, view and manage your billing information, and more. Below is a list of support articles that outline the key features available via the Partner Portal:
Request a delivery
Bulk upload delivery requests
Edit a delivery request
Track deliveries
View proof of delivery
View past deliveries
Add & manage saved addresses
Add & manage packaging presets
Add or update your default payment method
How do I access the Partner Portal?
To gain access to our delivery services and the Partner Portal, please contact us to set up your account. Once you have an account, you can access the Partner Portal by visiting trystarling.com and clicking the Log in button at the top of the page.
Note: For the best experience, please access the Partner Portal via a desktop browser.
Feedback and feature requests
If there’s feedback you’d like to share about your experience using the Partner Portal, or if you have suggestions for features we should roll-out, please send us a detailed message at: support@trystarling.com.